Privacy Policy

1. Information We Collect

Information you provide: when you request a quote or contact us, we collect your name, email, phone number, pickup and delivery locations, the type of freight or vehicle, and any details you include.

Information collected automatically: like most websites, we collect limited technical data such as IP address, device and browser type, pages viewed, and your language preference, through cookies and similar technologies.

2. How We Use Your Information

We use your information to respond to quote requests, coordinate and provide transport services, communicate with you about your shipment, operate and improve the website, prevent fraud, and comply with legal and regulatory obligations (including FMCSA and DOT requirements).

3. Cookies and Similar Technologies

We use essential cookies to remember your language preference and keep the site working, and we may use limited analytics to understand site usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

4. How We Share Information

We do not sell your personal information. We share it only as needed to provide our services — for example with verified carriers, brokers of record, or logistics partners involved in moving your specific load — and with service providers (such as hosting and communications tools) bound by confidentiality. We may disclose information when required by law, subpoena, or to protect our rights, safety, or property.

5. Calls and Text Messages (TCPA)

By providing your phone number, you consent to be contacted by phone or SMS about your request and your shipment, including by automated means where applicable. Message and data rates may apply. You can opt out of marketing messages at any time by replying STOP or contacting us; we may still send transactional messages about active shipments.

6. Data Retention

We keep personal information only as long as necessary to provide our services, maintain business and shipping records, resolve disputes, and meet legal, tax, and regulatory requirements, after which it is deleted or anonymized.

7. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to opt out of certain processing, and to not be discriminated against for exercising these rights (for example under the CCPA/CPRA in California and similar U.S. state laws). Visitors in the EU/UK may have rights under the GDPR. To exercise any right, contact us at sanjackcarriersllc@gmail.com.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children's Privacy

This website and our services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

10. Third-Party Links

Our site may link to third-party websites we do not control. We are not responsible for their content or privacy practices, and we encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision, and continued use of the site after changes means you accept the updated Policy.

12. Contact Us

Questions about this Policy or your information? Contact Sanjack Carriers LLC, Saint Cloud, Florida, USA — email sanjackcarriersllc@gmail.com or call (407) 360-5663.